Privacy Policy

1. About EditVista Ltd

EditVista Ltd is a private limited company registered in the United Kingdom.

2. Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, company or business information, project requirements, service interests, appointment or consultation details, and information included in messages or enquiries you submit.

We may also collect technical information relating to use of our website, including browser information, device information, IP address, referring pages, website interactions, and cookie or analytics information where permitted.

When you provide a mobile telephone number, we also maintain records relating to your messaging preferences and SMS consent.

3. How We Use Your Information

We may use personal information to respond to enquiries, provide requested services, arrange consultations, communicate about appointments or projects, provide customer support, administer our business relationship, improve our website and services, protect our systems, comply with applicable legal requirements, and send marketing communications where appropriate consent has been provided.

Marketing text messages are only sent where the recipient has provided the applicable SMS marketing consent.

Operational or informational text messages are only sent in accordance with the consent and communication preferences applicable to those messages.

4. SMS and Mobile Messaging Privacy

EditVista Ltd may offer SMS communications relating to customer enquiries, consultations, appointment updates, service notifications, customer support, service information, promotions, special offers, and other communications specifically covered by the consent selected by the recipient.

SMS marketing consent and non-marketing SMS consent are collected separately.

Providing a telephone number does not automatically constitute consent to receive marketing SMS messages. SMS consent is optional and is not a condition of purchasing products or services from EditVista Ltd.

Message frequency may vary. Message and data rates may apply depending on the recipient's mobile service provider.

Recipients may reply STOP to an EditVista Ltd SMS at any time to opt out of further messages covered by that messaging programme. Recipients may reply HELP for assistance.

5. Service Providers

We may use reputable service providers to help operate our website, CRM, hosting, communications, analytics, payment processing, customer support, and related business functions.

Such providers may process information only where reasonably necessary to perform services for EditVista Ltd and are expected to protect information appropriately.

Mobile opt-in information and SMS consent are not provided to service providers for their own marketing or promotional activities.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate essential website functionality, understand website usage, improve performance, and support analytics or marketing activities where legally permitted.

Where required by applicable law, you may be given options to manage non-essential cookies.

7. Legal Basis for Processing

Where applicable under UK data protection law, we process personal information on one or more appropriate legal bases, including your consent, performance of a contract or steps requested before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business where those interests do not override your rights.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

SMS consent and opt-out records may be retained where necessary to demonstrate and respect your communication preferences.

9. Data Security

We use reasonable organisational and technical safeguards designed to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure.

No internet-based service can guarantee absolute security, but we take reasonable measures appropriate to the nature of the information we process.

10. International Processing

Some technology and service providers used by EditVista Ltd may process information outside the United Kingdom.

Where applicable, we take reasonable steps to ensure appropriate safeguards are used for international transfers of personal information as required by applicable data protection law.

11. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, objection to certain processing, data portability, or withdrawal of consent.

You may also unsubscribe from marketing communications at any time.

For SMS communications, reply STOP to opt out.

12. Children's Privacy

Our services are intended for businesses and adults and are not designed to knowingly collect personal information from children.

If we become aware that information has been collected from a child contrary to applicable legal requirements, we will take appropriate steps to remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

The latest version will be published on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our messaging practices, please contact: